Roller Shades

Learn more about the care, operation, product information, and how to troubleshoot potential problems with roller shades.

Care & Cleaning

Dusting Dust your shades regularly using an ordinary soft, clean cloth, dust cloth or mitt, feather-like duster, or cylindrical dust brush specially designed for shades.

Vacuuming For deeper cleaning, vacuum gently with a brush attachment.

Compressed Air/Hair Dryer Use a can of compressed air or a handheld hair dryer on the COOL setting to blow off dust and debris.

Spot Cleaning (Screen shades and vinyls only) Use a soft cloth or sponge moistened with lukewarm water and mild detergent. Blot gently to avoid creasing or damaging the fabric. DO O NOT USE this method on delicate woven fabrics.

Operation

Beaded Chain Control          Cordless Control

Beaded Chain Control

Raising and Lowering Your Shade: Pull gently on the front or back of the beaded chain to lift or lower the shade.

Cordless Control

Lowering Your Shade: Grasp the handle or center of the bottomrail and gently pull the shade down to the desired position. Release the shade and it will lock into position.

Raising Your Shade: Gently pull the handle or center of the bottomrail down slightly to release the locking mechanism, then guide the shade to the desired position. Then gently pull down slightly to engage the lock.

Troubleshooting

Beaded Chain Control          Cordless Control

Beaded Chain Control

Leveling a Crooked Shade

1. Pull down shade until roller is exposed. Do not pull further to avoid pulling cloth off roller.
2. Stick a 5″ strip of masking tape into the roller at opposite side from where it is going crooked. Place as close to edge as possible.
   

3. Roll up shade. If it is still going crooked:
4. If shade is still crooked to the same side, add another strip of tape on top of the first one to and repeat.
5. If shade is crooked to the opposite end, tear off about 1″ from tape and repeat.

REMEMBER: After making above correction, your hand is still the best guide to rolling a shade straight. Watch the end of the roller as you roll up shade to see if shade is going even.

Adjusting the Cordloop Chain
The up and down limits on your clutch operated roller shade have been set at the factory, however, if the chain stop on the shade will not allow the shade to raise or lower all the way, an adjustment on the shade will need to be made. If the shade will not raise all the way up due to the chain stop, take the shade out of the brackets and roll up the shade by hand and replace in brackets. The shade will now raise all the way. If the shade will not lower all the way down due to the chain stop, take the shade out of the brackets and unroll the shade to the desired position. Place the shade into the brackets. The shade will now lower all the way.

Re-Connecting a Broken Chain A cordloop chain can break if too much force or tension is applied during operation. This is a safety feature. Contact our office to get replacement Bead Cord Connectors. Once connected, the Bead Cord Connector will allow your chain to feed through the gear in the shade and operate normally. Simply snap the connector to each end of the chain.

Wrinkled Shade Light wrinkles in a shade can be removed by lowering the shade and leaving in this position for 5 to 7 days. The wrinkles will smooth out from the warmth of the sun.

Cordless Control

Leveling a Crooked Shade

1. Pull down shade until roller is exposed. Do not pull further to avoid pulling cloth off roller.
2. Stick a 5″ strip of masking tape into the roller at opposite side from where it is going crooked. Place as close to edge as possible.
   

3. Roll up shade. If it is still going crooked:
4. If shade is still crooked to the same side, add another strip of tape on top of the first one to and repeat.
5. If shade is crooked to the opposite end, tear off about 1″ from tape and repeat.

REMEMBER: After making above correction, your hand is still the best guide to rolling a shade straight. Watch the end of the roller as you roll up shade to see if shade is going even.

Wrinkled Shade Light wrinkles in a shade can be removed by lowering the shade and leaving in this position for 5 to 7 days. The wrinkles will smooth out from the warmth of the sun.